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Natural Health Product Regulatory Compliance Services

Natural Health Product Regulatory Compliance Services

For a Natural Health Product to be lawfully sold in Canada it must apply for and receive a license from Health Canada which is called a Natural Product Number or NPN#, which once issued needs to be displayed on the product label on every bottle or box. Links can assist you in obtaining your NPN# as well as to have your manufacturer annexed to our Health Canada site license.

To import or distribute Natural Health products in Canada, it is mandatory for the importer or distributor to have a Health Canada site license and to adhere to Good Manufacturing practices as required by Health Canada GMP Guidance Document on Natural Health Products.

The site license holder becomes responsible to ensure that a product meets its specifications and has two aspects. The first is that product specifications are established, and the second is that the manufacturer has a quality system in place that ensures the product consistently meets the established specifications. Finished product tests complement the controls employed during the manufacturing and importing processes. It is the responsibility of each manufacturer and importer to have accurate specifications, adequate quality systems in place, and appropriate test methods that will help ensure that each NHP sold meets the product specifications.

To meet the requirements

The manufacturer, importer and, if applicable, packager shall ensure the following. Alternatively, justifications with rationale for the exemption of the requirements should be provided. 

  1. Develop and implement written specifications for all finished products pertaining to identity, purity, quantity, potency, and tolerances as per the Quality of Natural Health Products Guide.
  2. Ensure specifications are maintained and every change is approved by the QAP prior to use. Changes to specifications as per section 11(i) of the Regulations requires an amendment to the product license.
  3. Set up and follow written procedures that describe tests to be conducted to ensure the identity, purity, and quantity of finished products. When applicable, these procedures should include potency testing.
  4. Verify that all test methods provide accurate and consistent results.
  5. Assess each lot for compliance with specifications prior to release.

Importers are required to review a supplier’s certificate of analysis (CoA) submitted with each lot received to ensure the product meets specifications. This review should cover verification that all required testing is performed and that specifications are met.

For all testing methods and requirements, please refer to the Quality of Natural Health Products Guide.

Since 1999, Links Warehousing & Fulfillment has been proven to offer our clients

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Canadian Warehousing

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Same-Day E-Commerce Fulfillment

We consider our clients customers to be our customers and accurate on time fulfillment is a key part of the consumers brand experience.

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Inventory Management System

Inventory Management System

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Kitting, Re-Work & Assembly

Links specialises in on-demand project work to help you reduce costs.

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E-Commerce & Retailer Returns

E-Commerce & Retailer Returns

Reverse logistics is one of the most frequently overlooked elements of the complete business operations cycle, yet it presents enormous opportunity for companies skilled in it.

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Same-Day Fulfillment & Shipping

From the factory floor to the customer door.

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Product Recall & Withdrawal Services

Product Recall & Withdrawal Services

We will custom build a recall or withdrawal solution to match your businesses specific requirements.

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Natural Health Product Regulatory Compliance Services

Natural Health Product Regulatory Compliance Services

Links can assist you in obtaining your NPN# as well as to have your manufacturer annexed to our Health Canada site license.

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What Our
Clients
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About Us What Our Clients Are Saying About Us

Links’ hands on approach have been a pleasure to work with. You can always reach out to Kevin, Jonathan or their staff by phone or email with any issues which in today’s world is very unusual. I have run my e-commerce business out of Links Warehousing for a little more than 7 years. The whole Links team is top drawer, they are very responsive and provide great customer service, we highly recommend them and have done so many times.

Linda from Barrie, Ontario

Linda from Barrie, Ontario E-Commerce Fragrances & Cosmetics

We began in Canada in 2015 with about 20 cartons of inventory and now carry an average of 200 pallets of inventory at any time and are processing around 5,000 e-commerce and 200 retail & practitioner orders per month through Links’ warehouses. Their attention to detail and speedy pick, pack and shipping is incredible. Links has been instrumental in helping us to build our Canadian business and are an important part of our growth and success.

Peter from San Diego, California

Peter from San Diego, California Natural Health Medication & Supplements

Links make us feel as though we are their only client, they are always available to take on urgent projects and always get the job done no matter how late they must work, we are very impressed by their team and their can-do attitude. Keep up the good work and we look forward to many more years of mutual success.

Patricia from Tampa Bay, Florida

Patricia from Tampa Bay, Florida Promotional Products & Gifts

I Would 100% recommend Links Warehousing for all your logistics needs. I own a small E-commerce business and since moving to Links 4 years ago they have managed to help me scale my business by handling all my shipping, storage and returns. Their system is simple and provides real time information that is extremely easy to use!

Jay from Toronto, Ontario

Jay from Toronto, Ontario E-commerce- Technology

My company uses Links Warehousing and Fulfillment to store and ship out Natural Health Products to our clients in Canada as we are based in the USA. We chose Links to handle our warehousing and order fulfillment as their warehouse is Health Canada approved as well as temperature and humidity controlled. The team at Links are both efficient and reliable and have been a key partner in enabling our business to grow and expand into the Canadian market.

Alex from Houston, Texas

Alex from Houston, Texas Sport Natural Health Products

It is my absolute pleasure to endorse Links Warehousing and Fulfilment. I have been dealing with the team at Links for over 2 years now and they are always able to exceed our expectations and handle any issues that arise in a professional and timely manner. They are an essential partner to my business and cannot recommend their services enough!

Samantha from Brampton, Ontario

Samantha from Brampton, Ontario E-commerce- Fashion Brand

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