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US Electronics Distributor Gets an Original Canadian Fulfillment Solution

The Challenge:

US Electronics Distributor Gets an Original Canadian Fulfillment Solution

This Links Warehousing & Fulfillment customer had issues with the price of shipping into Canada from the US and the delay on their customers receiving orders due to logistics and customs brokerage. Due to the on-demand nature of their business and the amount or SKUs on offer, they were unable to warehouse product in Canada. Handling returns has been an expensive exercise for consumers and Links’ customer.

Our Approach:

Links Warehousing & Fulfillment came up with a drop-shipping/ consolidation business model for our customer. Instead of warehousing all inventory, we decided the best course of action was to warehouse their inventory pertaining to their current orders. We set-up a drop-shipping program for this customer, going from their facility right to our Toronto warehouse. The turn-around on this cross-border shipment would be 24 hours, meaning as soon as it reaches Links facility, it could be broken down for pick up by Canada Post and potentially be at the customers door the following day. Links handles the brokerage and customs clearance on each inbound pallet shipment, and also provides a return address for reverse logistics (customer returns).

Links Warehousing & Fulfillment Value:

Not all warehouses offer this sort of flexible and innovative business model. The advantage for our customer is that they only need to warehouse product in Canada for less than one day. Orders are fulfilled from the US to Canada within a 48 hour window at the same shipping rate a Canadian customer has come to expect. Our customer can now feel like they have a Canadian warehouse without any of the staff or property cost. Links Warehousing & Fulfillment now handles returns for our customer. Once we have at least one pallet of product, we ship it back to our customer in the US. This is The Canadian Distribution Advantage™

Return on Investment:

Our customer has been able to take advantage of doing business in Canada without having an actual physical presence. Their customers are enjoying improved order times, lower shipping rates, and our US customer is seeing an increase in Canadian orders because of this. Having a partner that can supply customs and brokerage services also helps reduce costs to our customer and consumers. Drop-shipping into Canada is a good way to get acclimatised with the Canadian market before sending containers of inventory across the border.

What Our
Are Saying
About Us What Our Clients Are Saying About Us

Links’ hands on approach have been a pleasure to work with. You can always reach out to Kevin, Jonathan or their staff by phone or email with any issues which in today’s world is very unusual. I have run my e-commerce business out of Links Warehousing for a little more than 7 years. The whole Links team is top drawer, they are very responsive and provide great customer service, we highly recommend them and have done so many times.

Linda from Barrie, Ontario

Linda from Barrie, Ontario E-Commerce Fragrances & Cosmetics

We began in Canada in 2015 with about 20 cartons of inventory and now carry an average of 200 pallets of inventory at any time and are processing around 5,000 e-commerce and 200 retail & practitioner orders per month through Links’ warehouses. Their attention to detail and speedy pick, pack and shipping is incredible. Links has been instrumental in helping us to build our Canadian business and are an important part of our growth and success.

Peter from San Diego, California

Peter from San Diego, California Natural Health Medication & Supplements

Links make us feel as though we are their only client, they are always available to take on urgent projects and always get the job done no matter how late they must work, we are very impressed by their team and their can-do attitude. Keep up the good work and we look forward to many more years of mutual success.

Patricia from Tampa Bay, Florida

Patricia from Tampa Bay, Florida Promotional Products & Gifts

I Would 100% recommend Links Warehousing for all your logistics needs. I own a small E-commerce business and since moving to Links 4 years ago they have managed to help me scale my business by handling all my shipping, storage and returns. Their system is simple and provides real time information that is extremely easy to use!

Jay from Toronto, Ontario

Jay from Toronto, Ontario E-commerce- Technology

My company uses Links Warehousing and Fulfillment to store and ship out Natural Health Products to our clients in Canada as we are based in the USA. We chose Links to handle our warehousing and order fulfillment as their warehouse is Health Canada approved as well as temperature and humidity controlled. The team at Links are both efficient and reliable and have been a key partner in enabling our business to grow and expand into the Canadian market.

Alex from Houston, Texas

Alex from Houston, Texas Sport Natural Health Products

It is my absolute pleasure to endorse Links Warehousing and Fulfilment. I have been dealing with the team at Links for over 2 years now and they are always able to exceed our expectations and handle any issues that arise in a professional and timely manner. They are an essential partner to my business and cannot recommend their services enough!

Samantha from Brampton, Ontario

Samantha from Brampton, Ontario E-commerce- Fashion Brand

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